Smudge Bear | Jelly Cat Jellycat

Fast Shipping and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL as well as other major global carriers, we are able provide a range of shipping options. Our warehouse staff are expertly trained and will wrap your products according to our exact and precise specifications. Your items will go through an exhaustive examination before they will be properly packaged prior to being shipped. Everyday, we send to thousands of customers across different countries. Our dedication to becoming the largest online retailer in the world is shown by this. We have distribution centers as well as warehouses located in Europe as well as the USA.

Note: Orders with more than one product are assigned a specific processing time based on the individual product.

Prior to shipping, we inspect the ordered items carefully before shipping. The majority of orders today are shipped in 48 hours. It is expected that delivery will take between three and seven days.

Returns

Due to multiple parties, including the factory and the warehouse, we cannot effectively manage inventory. This means that the actual stock could fluctuate at any moment. It's possible that you may not receive your order after the order has been made.

The policy is for 30 days. If you haven't received your item within the 30 days period, we are unable to offer the option of a refund or exchange.

To be eligible for a return the item must be unused and in the same condition as when you received it in. The item must be in its original packaging.